Onsite Field Services Technician/ IT Technical Support
Location: Schiphol, Netherlands (M-F 8am to 5pm)
Long Term role
Immediate interviews!
About the Role
Onsite Field Services Technicians provide hands-on end‑user IT support at corporate locations as part of managed services operations. They deliver timely, reliable assistance for hardware, connectivity, and infrastructure issues requiring in‑person or advanced remote troubleshooting.
Responsibilities:
Hardware Support
- Physical setup and configuration of desktops, laptops, peripherals, and office equipment.
- Diagnose and repair hardware issues, including component replacements (hard drives, memory, monitors).
Device Refresh & Replacement
- Manage refresh cycles, deploy new devices, and retrieve retired equipment.
IMAC Services
- Perform Install, Move, Add, Change tasks for hardware and software.
Customer Interaction
- Represent IT professionally and communicate clearly with end users.
- Maintain service records and update tickets in ITSM tools (e.g., ServiceNow).
Qualifications
- Strong proficiency in hardware setup, configuration, and troubleshooting.
- Familiarity with Microsoft products and IT Service Management processes.
Required Skills
- Hardware diagnostics and repair
- Device setup and configuration
- Microsoft ecosystem familiarity
Apply Now!
